Problem with the industrial equipment supplied? We offer you a complete range of after-sales service to intervene as quickly as possible on your industrial equipment.
Free phone support
In order to intervene quickly and efficiently in case of difficulty in your business, we provide you with a free hotline. An expert will take care of you and help you find a solution after an accurate diagnosis of your problem.
In-store after-sales counter
We also offer a physical reception in our SEDIMAT store from Monday to Friday from 8 a.m. to 18 p.m. Tests on your product will first be carried out in order to diagnose the fault and resolve the malfunction. In the event of a proven failure, we take charge of your product and ensure the smooth running of the repair.
Our team of professionals works on your machines and tools within 48 hours in order to restart your means of production as quickly as possible.
Changes in standards and in particular those concerning safety engage your civil and criminal liability. We ensure the compliance of our equipment so that the level of security is compliant.
The particular case of machine tools:
Compliance and intervention on machine tools are part of our unique all-inclusive offer for the purchase of machine tools. More than a machine tool sales platform, we offer you a full service ranging from advice to delivery, installation, maintenance, control of your machines and training of your employees.